Cancellation & Refund Policy

We value your trust and strive for transparency in our services.

1. Cancellation Requests

  • Users may request cancellation of their paid membership within 7 days of activation.

  • All cancellation requests must be sent to refunds@rakshamatrimony.com from the registered email ID.

2. Refund Eligibility

  • Refunds are applicable only if requested within the cancellation window.

  • Refunds will not be processed for services already utilized (e.g., profile highlights, communication with matches).

  • Eligible refunds will be processed within 7–10 business days through the original mode of payment.

3. Non-Refundable Situations

  • Cancellation after 7 days of purchase.

  • Promotional or discounted plans.

  • Requests without complete transaction details.

For any refund concerns, please contact: refunds@rakshamatrimony.com