Frequently asked questions - FAQs

  1. What is RakshaMatrimony.com?
    RakshaMatrimony.com is an online matrimonial platform designed to help individuals and families find suitable life partners by offering secure, reliable, and user-friendly matchmaking services.
  2. How do I create an account?
    To create an account, click on the Register / Sign Up button on the homepage. Fill in your basic details, set a secure password, and verify your email or mobile number to activate your account.
  3. Is there a registration fee?
    Basic registration is free. However, to access premium features such as viewing contact details, sending personalized messages, or highlighting your profile, you may need to upgrade to a paid membership plan.
  4. How do I search for a suitable match?
    You can use our Advanced Search filters (age, religion, community, profession, location, etc.) to find profiles that best match your preferences.
  5. Are my details safe on RakshaMatrimony.com?
    Yes. We prioritize your privacy and security. Your personal details are protected, and you have full control over what information is visible to other users. Please review our Privacy Policy for more details.
  6. How do I upgrade to a premium membership?
    After logging in, go to the Upgrade / Membership Plans section, choose the plan that suits you, and complete the payment securely online.
  7. What payment methods are accepted?
    We accept major credit cards, debit cards, net banking, UPI, and other secure online payment options.
  8. What is your refund policy?
    Refunds are handled as per our Refund Policy. Please contact us at refunds@rakshamatrimony.com for any refund-related queries.
  9. Can I delete or deactivate my account?
    Yes. You can deactivate or permanently delete your account from the Account Settings page. If you need assistance, you can reach out to our support team at support@rakshamatrimony.com.
  10. How do I contact customer support?
    Email: support@rakshamatrimony.com
    Mobile: [Placeholder for Mobile Number]
    Address: Vasavi's Indra Prastha, 7-2-1813/5/A/1, Flat no. 309, Czech Colony, Street no.1, Sanathnagar, 500018, Hyderabad, Telangana, India
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RakshaMatrimony.com uses cookies to enhance your browsing experience, improve our services, and provide personalized content. By continuing to use our platform, you consent to the use of cookies in accordance with our Privacy Policy. What Are Cookies? Cookies are small text files stored on your device that help us recognize you, maintain session security, and analyze site performance. Why We Use Cookies To keep you signed in and maintain session security. To remember your preferences and settings. To analyze usage patterns and improve our services. Managing Cookies You can manage or disable cookies through your browser settings. However, some features of RakshaMatrimony.com may not function properly without them. For more details, please refer to our Privacy Policy.